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Week 4: Sales Authority

  1. Client Retention

Description

Client retention is critical because the cost of acquiring new customers is much higher than retaining existing customers.

Retained customers are also more likely to engage in word-of-mouth marketing or become brand ambassadors.

In this video I'll show you exactly how to keep your high-paying clients for years to come!

Finally, congratulations on making it this far!

Now go and implement everything you've learned, close some clients and post about your #wins inside the community!

Your action items:

  1. Invest in your clients —Always be on the lookout for new solutions that can benefit your clients. The only way for you to increase your bottom line is to increase the bottom line for your clients. Better results for them equals better results for you. Invest as much as you can in client results. Both time & money. It will pay off handsomely.

  2. Go all in — A lot of agencies half-ass it. By simply going the extra mile you’ll stand out. Show your clients that you care and that you’re all in. This is how you win.

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